How to get help for Windows 10

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Windows 10 offers you many novelties. If you are becoming familiar with Windows 10 and you need help, consider the following ways on how to get help for Windows 10.

1.   Ask Cortana for help in Windows 10

One of these new utilities is Cortana assistant that aims to make your life a little easier.

Step 1

The first thing you have to do is go to your Cortana search bar at the bottom of your desktop. Click on the search bar to display the available options and click on the Settings icon. Once there, activate the option to let Cortana answer you.

Step 2

Once you have enabled Cortana, all you have to do is click on its icon to switch to its own search engine.

Step 3

Start asking a question to Cortana. You can answer a lot of questions but always keep in mind that it will have limitations. You can also use the microphone to ask the question you want.

2.   Online chat with support for help in Windows 10

It is possible that the Cortana cannot help you with the problem and you need more personalized solutions. For this, you may contact Microsoft’s online support. It’s very simple:

Step 1

Type the word support in the bar of your Windows search engine and you should see the contact button to make the query. Click on it.

Step 2

As you will see in the next window, you have the possibility to search for your problem according to the options given by the application. Find the one that best suits your needs

Step 3

After choosing the problem, you will have the option to contact Microsoft support online with the option Chat online with an Answer Tech Microsoft. Start your online conversation with one of the Microsoft professionals.

3.   Click shortcut to get help in Windows 10

It is one of the most practical methods. As in most applications, we like to find shortcuts that save us time to go looking for where each option is located. The help option is one of them.

The trick is as simple as pressing F1 will open the help section of the application you are currently using.  By pressing it, a new window with Windows help & support will put up on your screen. If for some reason you do not have this content, a browser will open with suggestions to solve the problem.

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4.   Ask the Microsoft Community

If you haven’t found the solution to your problems in the previous options, you can always ask a friend. That is the Microsoft Community, a platform where you can find questions and answers from users of Microsoft products and services.

There you will meet different experts that use day-to-day this software and people who have used every service it has. That is why it is a great help to go to the Microsoft Community to get more help. How can you visit this platform? There are many ways

  • Go to Microsoft’s main page. And type into the search Microsoft Community.
  • Type into your internet search engine as Bing of Google Microsoft Community.

Once there, you will have many options to choose asked. On the top of the page, you can find the category that best suits your question. In Take a Part button, you can select starting a discussion or a question, go to the Frequently asked question and others. Or just click the Ask a Question button, if you didn’t find the exact question and you want experts to help you find a solution.

Thus, it is easy to get help in Windows 10. You have many options that do not require an expert. Surely, you will find the answer that you are looking for.  

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